Momentum health robbing a pensioner of the last money from her late husband

Momentum health robbing pensioners of last benefits from deceased spouse

I am so disgusted at the service at momentum health, my mom was expecting money from layers who were handling my dads estate, she mistankinly gave momentum healths banking details, as soon as they picked it up the lawyers contacted momentum health and explained the error, they were requested to submit proof of which they did and they advised them the payment was made from a deceased estate account which was closed as soon as thevpayment was made , every time a follow up is made a new reference number has been given, my mom has done every thing they requested but each time we follow up the is a different story or excuse, yesterday again it had to be explained to them that the money was paid from a deceased estate account which was closed after payment, last week they requested her bank statement and certified copy of her I'd with the promise of the refunding her money, now they have a different story, how does a massive company like momentum health feel taking the last money a deceased man had left his spouse who is a pensioner, this is Really disgusting