1 reviews | Active since May 2018
Momentum Health refusal to release Health Saver Funds
Absolutely shocking T&C and service from Momentum Health. PLEASE READ BELOW TO AVOID DISIPONTMENT Our company moved the group medical aid benifits from Discovery to Momentum Health in February 2022. What a disaster.
I have joined the Momentum Insentive Medical Aid option. Apart from my monthly medical scheme contribution, I selected to make an additional payment of R3000.00 towards the Momentum Health Saver product . I have subsequently cancelled my medical aid with Momentum because of affordability reasons. Now being without a medical aid, but STILL having a balance of more than R30 000.00 in the MOMENTUM HEALTH SAVER product, Momentum is REFUSING to release the balance of these funds.(R30 000).They are stating that according to their T&C's, the funds can only be released after a WAITING PERIOD OF 6 MONTHS. Momentum is NOT giving me ANY access to these funds. These funds are also NOT EARNING ANY INTEREST over the next 6 Months. The only reason why Momentum claims not to release these funds is because they claim that I accepted the T&C's at the time of joining the medical scheme. I have argued that I had no option but to accept these T&C's as this was a COMPANY GROUP decision to join Momentum M/A. in which I had no choice. PLEASE NOTE : The money paid into the HEALTH SAVER is NOT PART of the scheme DAY TO DAY SAVINGS. These are monies paid over and above the normal medical aid contributions. PLEASE BE AWARE THAT YOU DO NOT FIND YOURSELF IN A SIMULAR SITUATION. If you need more info, please respond to this review and I will gladly send you all correspondance received from Momentum.
We have sent correspondence to you via email.
Regards,
Debbie
We have sent correspondence to you via email.
Regards,
Debbie
We have sent correspondence to you via email.
Regards,
Debbie
We have sent correspondence to you via email.
Regards,
Debbie
