Momentum Health- PATHETIC, UNPROFESSIONAL

<p>Momentum Health- concerning client communication: TOTAL PATHETIC , UNPROFESSIONAL SERVICE!</p> <p> </p> <p>Nothing ever gets done at this insurance- we could write a book about about their pathetic service not only in simple daily life situations, even when we had to face serious life and death situations.</p> <p>E-mail communication is dreadful, if eg. asks a simple question like 'Is the sky blue?' They would come back with an answer ' Yes, thank you-your garden is pretty'. Consultants don't even manage to update as simple info as your name and passport info....even for that one needs to do several phone calls and e-mails.</p> <p>By the way the treat lawyers in the same way - ignorance is their bliss and finacial wealth- literally I suppose.</p> <p> </p> <p>The service telephone hotline , as unprofessional and dreadful as e-mail conversation. On top of it , clinical risk assesors are beyond professionalism, shouting and insulting at members in total inappropriate situations, just to save the company money .Claims have to be handed in several times by hospital/doctors as the 'forget' to pay out certain amounts. Thank you for holding- it won't be long. Ha....to sort out simple admin matters takes weeks 4 out of 5 times.</p> <p>Money over death- that should be their slogan.</p> <p> </p> <p> </p> <p> </p>