Momentum Health medical aid

Firstly I did a complaint after I got a threating letter that my services will be suspended over R200 outstanding which I did not know of. That was 2 months ago. I went ahead and canceled Momentum Health and went to a new medical aid. I even got a cancellation letter and end of membership certificate on 23 April 2026.. My new medical aid went off on 1 June and Momentum Health also put through a debit order. I paid for 2 medical aids and obviously there was not enough funds available in my account. I demand an apology letter and letter to the bank that they debited my account in error. WORST SERVICE I EVER GOT AND IF YOU PHONE THE CALL CENTRE THE AGENTS ARE ABRUPT AND RUDE.