ZK
Zarkia K

1 reviews | Active since Nov 2015

27 Sept 2021, 12:04

Momentum health Med Aid is not worth it

I received terrible service from Momentum, I definitely need to switch my med aid.

I was 8 months pregnant and suffering from back and abdominal pain so I got myself to hospital where I spent the rest of night under observation and medication.

Months later I get a call from the hospital attorneys because they’ve handed me over to collections. Momentum refuses to pay and acknowledge that a pregnant woman admitting herself into hospital at 2am is an emergency which is meant to be covered under the custom option.

0
Replies (2)
Momentum Health
Momentum Health's reply27 Sept 2021, 12:30
Official
Dear Zarkia Khan

Thank you

We will contact you shortly to assist.

Kind regards

Roger Naidoo
Momentum Health
Momentum Health's reply28 Sept 2021, 12:31
Official
 Dear Zarkia 

I tried to call you to no avail. Kindly advise on a convenient time to call you.

Kind regards

Roger