Momentum Health Maternity

I am utterly disgusted with Momentum Health Custom option with a Health Saver.

I was recently pregnant and registered on their maternity program,I was a little upset that no scans are paid for with my gynae but I accepted it and we had no trouble paying for our scans.

But when I went into labor we had an emergency C section and had a premature baby at 36weeks.

While I was in hospital I phoned to check that the pediatrician and the anesthetic doctor was associated with our medicalaid and I was assured that they are,I also asked if they will be covered in full during the procedure and while I am in hospital.I specifically asked about the attendance of the pediatrician and I was assured that he is covered and that there shouldn't be any unforseen accounts afterwards.

Well I got a account outstanding for both doctors for over R8000 that was not covered at all by the medical aid.I was not informed that in order for the medical aid to pay the pediatrician we have to register the baby on the scheme.But in my dicussion with the call centre I was told that the attendence in hospital is covered.Afterwards we decided that we want to move over to another option and Do not want to register baby immediately until we assesed all plans.

I am highly upset about this I could accept the fact that I had to pay for all my bloodtest and scans but being told that my doctors are associated and they will be paid in full and the get an account of over R8000.00 is unacceptable I would really not recommens Momentum Health at all I would rather suggest looking at fedhealth cause I am planning to change over to them.