LM
Lola M

1 reviews | Active since Apr 2014

05 Oct 2018, 09:45

Momentum Health maintains that a Radiologist is NOT a 'MEDICAL DOCTOR'

Momentum Health maintains that a Radiologist is NOT a 'Medical Doctor' Beware good paying members, when on tries to save money for oneself as well as Momentum Heaalth, one is punished by lunacy and arrogance. I submitted my International Travel Medical Questionnaire, signed by a specialist medical doctor, as I was in the practice having my annual scan. The doctor signed my form as required by Momentum, as he is well aware of my historical and present health history. After 2 emails and 3 phone calls later, one call cut off and did not call back, as I requested to speak to a manager. Questionnaire returned to me by email as not acceptable as the Specialist Medical Doctor was a Radiologist, and therefore NOT a 'MEDICAL DOCTOR' ! Request to speak to a manager, again refused. The fact that a specialist first qualifies as a GP, then studies further to specialise, disqualifies his medical competency ! When I complained about the expense and inconvenience for no good reason, cost of petrol, parking, my time and GP's bill of R500.00 to activate my medical cover whilst travelling, the 3rd consultant offered me R350 from a Health Platform Benefit (which most probably reduces my 'other' benefits). So MH is prepared to shelve out R350 from my benefits, plus make me pay over and above out of my pocket, and put me through unnecessary inconvenience, waisted time, additional expense, when my specialist doctor charged zero for a professional and competent assessment ! I recently consulted a financial advisor re an Annuity Policy through Momentum. Be sure, I will look for another alternative, as there is no logical or ethical explanation for this treatment

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Replies (1)
Momentum Health
Momentum Health's reply05 Oct 2018, 10:14
Official

Dear Lola

Thank you for bringing this to our attention. A consultant will contact you shortly.

Kind regards

Roger Naidoo