MOMENTUM HEALTH KNOWS NOTHING ABOUT TCF.

After an appaling experience with the claims department, I then decided to cancel my membershipas the organisation doesn't know what customer care is all about. I mean why should one subject oneself to an organisation that only cares about your contributions and not your health and well being. That's totally unacceptable, we can't be paying so much money for horrible service. The cancellation process was also terrible. On the 8th of July, I sent through a cancellation request for my membership to be cancelled at the end of July 2020 after all was finalized, little did I know my membership cancellation was backdated to end June and no one bothered to communicate the changes, no common courtesy to advise on then changes and on top of the I had health returns of R 3500, and I still maintain no one bothered to get in touch. Poor service I tell you. Whatever amount that's due to the scheme, just know I will not pay until my health returns that we've worked hard for are paid. MOMENTUM HEALTH KNOWS NOTHING ABOUT TCF.