Momentum Health is useless!!

On 24 April 2025 I received an sms saying that my Health Saver card is going digital as of 01 May 2025. Only 7 days before our cards are stopped. To no surprise on the 2nd of May I need to pay my chemist and I can't. The momentum app has scan to pay and only one supplier in SA has the ability to do so Clicks, who by the way is not my choice provider in chemists. SO red faced I stand in the Chemist unable to pay, I call Momentum and I am just told o sorry yes we are having technical issues and my chemist now have to apply via email to get registered to "scan to pay" I am given an email address which doesn't work and I am forced to call again! The agent gives a new email address and assures me that with in hours of receiving the details from my chemist it will be sorted.... it is now 16 May 2025 and nothing has been sorted! I contacted Momentum again on 06 May 2025 and only after threatening to do a bad review here am I allowed my request to speak to a manager, who then started the process in contacting my chemist another email was sent with all the details that Momentum requested from the chemist we received a reference number *** and I was promised updates and that this would be resolved...... surprise no not even no updates I just contacted them again I chatted to Annita on WHatsapp and was just merely told I checked your inquiry and it is still in progress!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The money in this Health Saver is mine! and I don't have access to it as I please. No I don't want to submit to medical aid for payment I pay less paying as I always do with my CARD! AND no I don't want to use Clicks I have my chemist and it is my choice who I want to use!!!!