Momentum Health is letting me go BLIND

<p>I have been on the Momentrum Health Ingwe option for the past year. I dont abuse my medical aid. Have not been hospitalised or had any major claims submitted. As far as I knew the Ingwe options covered all hospital care any any hospital and Network Doctors. Early this year I woke up and couldn't see clearly. I was referred by my GP to an Opthamologist and I was diagnosed withy the disease in February this year, 'Keratoconus". Both my cornea had torn right through and a transplant is critical. Apparently this is not covered under the Ingwe option so I app**** for an immediate option upgrade,,provided Momeentum with mediacal reports and topology graphs. First they declined this then they told me they would escalate it. Now I have had a friend on Momentum upgrade in the middle of the year for lessor reasons. If I dont have this transplant done soon. I will go blind. It is affectiong my poersonal and work life immensely.</p> <p>I am I.T. Desktop Support technician and I can no longer work effectively. I have a 6year old daughter and I'm unable to brush her hair in the mornings. One day I may wake up and not be able to see her at all. I will lose my job and not be able to survive, let alone pay medical aid. This is a matter of opf life or death for me and a can't believe a Company with such a trusted reputation could stoop so low in morality. Is e fact that I will lose everything, my job,therefore my home and car and above all that be ****** of watching my child grow up, of no consequence to Momemtum Health??? Is this the values ethos and creed of a reliable trusted health care provider??? No I think not. I have asked numerous times for their complaints procedure and also requested to speak with Management. To date nothing....and everyday my condition gets worse. My member number is ********** 66</p>