Momentum Health Is Bad

I have sent various mails regarding my claim, when I went to see the specialist.

I have had to make numerous calls to the call centre as the only response I received via mail was : "Kindly note that the attached documents are in an incorrect format. Kindly amend and resubmit."

I was not informed in which format or what was outstanding, I then made a call to the call centre again, where I was told only the consultation fee is covered, on the attached document the consultation fee is shown. I never expected to be paid in full but I would just have liked my part of the consultation fee covered as mentioned by my scheme.

Quite upset as this process is not just annoying but time consuming and costing me more money having to constantly follow up.