Momentum Health complete incompetence

With momentum your health saver funds is paid into a credit card. They’ve cancelled with the “supplier” providing the credit services months ago they knew our cards would stop working 1 April 2024 but did nothing about it to date I don’t have a new card, I’ve been calling and requesting assistance for 3 days, without success now today at 16:34 I get an sms stating the following Dear Member, the new HealthSaver Card was launched on 1 April and lets you spend your HealthSaver funds at a wide range of healthcare partners. To order your card now, call or WhatsApp us on ***, or email us at ***. Regards, Momentum Seriously need I say more??? And now we as members are all stuck without access to our own money