RH
Rukhaya H

1 reviews | Active since Jul 2016

03 Jan 2020, 05:17

Momentum Health behave like *******

Very bad customer service After me sending in declaration of income they still debited my account for my entire salary leaving my account in a negative balance, and to top it fnb charged me R125 for allowing debit to go thru as it was more than what I had left in my account. Very upset and disappointed as I have been on momentum health for over 6 years now.

0
Replies (2)
Momentum Health
Momentum Health's reply03 Jan 2020, 07:59
Official
 
Dear Rukhaya Sheik Hassen 
 
We will contact you shortly to assist. 
 
Kind regards 
 
Roger Naidoo 
RH
Rukhaya H's update03 Jan 2020, 10:50
Reviewer Update
They have called saying sorry
However refused to compensate for the bank charging the extras.

Very insensitive to clients not realizing we need the money with school now starting. But these guys as long as they get the installment they give a damn. All they did was gave bank details and told me to pay the premium.

Rukhaya