IN
Ilze N
1 reviews | Active since Oct 2021
03 Dec 2021, 10:13
Momentum Health always looking to not pay
This medical Aid just never stops disappointing! I just got an account after FOUR months from the hospital that I have to pay for casualty where I was before being admitted to hospital. If I had not been admitted, I would have accepted it would have needed to come off my savings but I was admitted! This is juat ridiculous.
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Replies (2)
Momentum Health's replyOfficial
03 Dec 2021, 12:37Dear Ilze
Thank you for bringing this to our attention. As discussed telephonically an email confirming claims paid and authorisation letter will be emailed to you. This will allow you to use this at the hospital as confirmation that the accounts are paid and for them to advise further on where the outstanding balance comes from.
Kind Regards,
Nosipho
Thank you for bringing this to our attention. As discussed telephonically an email confirming claims paid and authorisation letter will be emailed to you. This will allow you to use this at the hospital as confirmation that the accounts are paid and for them to advise further on where the outstanding balance comes from.
Kind Regards,
Nosipho
Momentum Health's reply03 Dec 2021, 12:37
Official
Dear Ilze
Thank you for bringing this to our attention. As discussed telephonically an email confirming claims paid and authorisation letter will be emailed to you. This will allow you to use this at the hospital as confirmation that the accounts are paid and for them to advise further on where the outstanding balance comes from.
Kind Regards,
Nosipho
Thank you for bringing this to our attention. As discussed telephonically an email confirming claims paid and authorisation letter will be emailed to you. This will allow you to use this at the hospital as confirmation that the accounts are paid and for them to advise further on where the outstanding balance comes from.
Kind Regards,
Nosipho
IN
Ilze N's updateReviewer Update
03 Dec 2021, 12:39Thank you
IN
Ilze N's update03 Dec 2021, 12:39
Reviewer Update
Thank you