NvdH
Niel van den Heever
1 reviews | Active since Mar 2017
16 Jan 2019, 13:57
Momentum has cheated me once again!
I have been a Momentum Health and Multiply member for numerous years. Despite my loyal support Momentum has been trying their luck from time to time to ***** money that is due to me.
I have achieved an activity level 5 in December which means I should have received R500 back in Health Returns. Despite this,I have received my monthly statement showing that I have only achieved activity level 3 and R120 in Health Returns for December 2018. Momentum has cheated me out of R380!
This is not the first time this has happened.....
STOP *****ING MONEY AND PAY WHAT IS DUE TO ME!!!!!
Maybe we should stand together and stop our support for Momentum and rather take our business elsewhere...
Helpful (0)
Replies (3)0
Replies (3)
Momentum Health's replyOfficial
16 Jan 2019, 14:01Thank you for bringing your concerns to our attention. The matter will be escalated to management for urgent assistance and feedback.
Kind regards
Natasha
Kind regards
Natasha
Momentum Health's reply16 Jan 2019, 14:01
Official
Thank you for bringing your concerns to our attention. The matter will be escalated to management for urgent assistance and feedback.
Kind regards
Natasha
Kind regards
Natasha
Momentum Health's replyOfficial
16 Jan 2019, 14:49Please accept our sincere apologies for the inconvenience and frustration caused.
Our Multiply Management tried to contact you earlier, however you were unable to take our call.
They have thus responded via email.
Please feel free to respond directly to the sender of the email with any further enquiries.
Kind regards
Natasha
Our Multiply Management tried to contact you earlier, however you were unable to take our call.
They have thus responded via email.
Please feel free to respond directly to the sender of the email with any further enquiries.
Kind regards
Natasha
Momentum Health's reply16 Jan 2019, 14:49
Official
Please accept our sincere apologies for the inconvenience and frustration caused.
Our Multiply Management tried to contact you earlier, however you were unable to take our call.
They have thus responded via email.
Please feel free to respond directly to the sender of the email with any further enquiries.
Kind regards
Natasha
Our Multiply Management tried to contact you earlier, however you were unable to take our call.
They have thus responded via email.
Please feel free to respond directly to the sender of the email with any further enquiries.
Kind regards
Natasha
NvdH
Niel van den Heever's updateReviewer Update
16 Jan 2019, 15:01I have been advised that the correct amount will only be paid next month. This is unacceptable!
If Momentum has cash flow problems, they should get funding from other financial institutions and not ***** client funds
NvdH
Niel van den Heever's update16 Jan 2019, 15:01
Reviewer Update
I have been advised that the correct amount will only be paid next month. This is unacceptable!
If Momentum has cash flow problems, they should get funding from other financial institutions and not ***** client funds