rT
richard T
1 reviews | Active since Jul 2014
23 Aug 2021, 16:46
Momentum DOES NOT pay for Pre-Authorised Surgery.
It sad that I had to resort to this platform to get. I have had really good service from Momentum, but I must say I'm deeply disappointed in them. My wife had to get some surgery due to skin cancer that had to be surgically removed, upon receiving approvals and pre authorisations, Momentum refuses to pay the medical bills. I understand that they don't pay the the whole lumpsum, but they not even paying 10% of the medical costs. When trying to get answers they just not coming back. This surgery was not just for the fun of it, it is actually emergency surgery that had to be performed.
Helpful (0)
Replies (3)0
Replies (3)Momentum Health's replyOfficial
24 Aug 2021, 07:31Dear Richard Traut
Thank you for bringing this to our attention. We will contact you shortly to assist.
Kind regards
Roger Naidoo
Thank you for bringing this to our attention. We will contact you shortly to assist.
Kind regards
Roger Naidoo
Momentum Health's reply24 Aug 2021, 07:31
Official
Dear Richard Traut
Thank you for bringing this to our attention. We will contact you shortly to assist.
Kind regards
Roger Naidoo
Thank you for bringing this to our attention. We will contact you shortly to assist.
Kind regards
Roger Naidoo
Momentum Health's replyOfficial
24 Aug 2021, 12:59Dear Richard
I tried to contact you to no avail. Kindly advise on a convenient to time to contact you.
Kind regards
Roger
I tried to contact you to no avail. Kindly advise on a convenient to time to contact you.
Kind regards
Roger
Momentum Health's reply24 Aug 2021, 12:59
Official
Dear Richard
I tried to contact you to no avail. Kindly advise on a convenient to time to contact you.
Kind regards
Roger
I tried to contact you to no avail. Kindly advise on a convenient to time to contact you.
Kind regards
Roger
Momentum Health's replyOfficial
24 Aug 2021, 15:41Hi Richard
Thank you for taking my call. We are currently investigating your claim. Feedback will be provided shortly.
Regards
Roger
Thank you for taking my call. We are currently investigating your claim. Feedback will be provided shortly.
Regards
Roger
Momentum Health's reply24 Aug 2021, 15:41
Official
Hi Richard
Thank you for taking my call. We are currently investigating your claim. Feedback will be provided shortly.
Regards
Roger
Thank you for taking my call. We are currently investigating your claim. Feedback will be provided shortly.
Regards
Roger
