SN
Shital N

1 reviews | Active since Mar 2018

05 Sept 2025, 13:02

Momentum depleting savings fund when need to pay from chronic

Historic issue where the Momentum systems do not feed the correct INR codes to Lancet for blood tests. The result is each year medical savings is depleted as chronic blood tests are being paid from savings versus chronic care. There is no customer service to report this too to get it resolved.

0
Replies (2)
Momentum Health
Momentum Health's reply08 Sept 2025, 09:27
Official
Dear ****al Naik

Thank you for bringing this to our attention.

We will contact you to discuss.

Kind Regards
Debbie


SN
Shital N's update29 Sept 2025, 14:11
Reviewer Update
Dear Debbie

I am still awaiting a response on the information i provided. All claims for INR blood tests were taken from savings versus Chronic.

Regards
****al