MOMENTUM DEATH

A complete nightmare!

From day 1 they gave me a hassle with admission.

When the time comes for the procedure to be done they spin me stories like the hospital didn't send them the authorization.

I spoke to a Kelly who was as clueless as I am about internal procedure, then spoke to the supposed team leader Valerie who point blank **** and said the hospital didn't send the Auth but when she spoke to the nurse she said there usually is a delay for auths, mind you they confirmed that the their turnaround time is 8 hours why lie and say it's 8 hours when it's clearly longer.

The team leader then said I must proceed and do an operation without authorization which was a first for me, no Auth code no nothing and she calls herself a team leader?

I spent all my airtime on making calls to these people to get no help whatsoever.

No wonder no one wants to be on their scheme they are full I don't knows and I'm sorry!

I have had no joy from these people everytime I'm in need but come debit day they are there ready to debit no delays no nothing!