Momentum are running me into the ground!!

I have been a loyal client with Momentum for years and have never been so badly *****ed over and neglected by any other service as I have Momentum.

I am in a terrible situation out of my control, and this company has only made things worse for me... dealing with them is absolute hell, the daily frustration of not getting anywhere with their apathetic service and false promises is causing me an unbearable amount of stress. Even when proven and admitted to be at fault, Momentum will do absolutely nothing to help. They will send you on a wild goose chase for months. You can fill out every form, meet every request, call daily out of desperation, beg, plead and still nothing.

After being retrenched they have run me into further debt by a couple thousand by simply making continuous mistakes and forgetting to update my correct details since Feb. I am pregnant, due in 8 weeks and they still have done nothing to assist me in ensuring I am signed on for the maternity program so I can claim but have led me to believe all is in order along the way. No matter which consultant I speak to, I never receive the correct information on steps to take to get things sorted. They never call back when they say they will, they don't update things on their side and half the time their phone lines don't work. I am continuously friendly and understanding with each new consultant I speak to and each one is an absolute heartbreaking let down. I spend 2k per month on my medical aid without having employment and trust me.... it's all for nothing! An absolute waste of time and money. I am having sleepless nights because of them, it's ruining my daily mental well-being.