MP
MAGDALENA P

1 reviews | Active since Feb 2015

04 Feb 2015, 12:03

MOMENTUM ALLOWS NETWORK GP TO BREACH CONTRACT

We have made contact with this Gp, regarding the matter below. The Gp has advised us that the charge is applicable to all medical aids regardless of network. You are right is stating that this should be the case, however we are stuck in a situation where there are a large number of members that are fine to pay this fee as this is there preferred doctor.<br> <br> We have considered removing this Gp from our network, but it seems this will create more noise because members won't be able to visit this Gp, as this is the first complaint we have received regarding this doctors upfront fee.<br> <br> We can suggest is the member using other Gp's in the area, that are +-3kms away. See list below: (LIST IS SHOWN)<br> <br> THE DOCTOR WE ARE REFERRING TO IS DR. SJ KOEN (PR NO: ***) IN PRETORIA NORTH. <br> <br> MOMENTUM MEMBERS ON THE INGWE NETWORK - YOU SHOULD NOT PAY TO VISIT ANY DOCTOR ON THIS NETWORK. IF YOU ARE CHARGED, LODGE A COMPLAINT WITH MOMENTUM AND MAKE THEM TAKE ACTION. <br> <br> THE DOCTORS ON THE NETWORK ARE BOUND BY A CONTRACT THAT THEY WILL NOT CHARGE YOU TO SEE YOU. <br>

0
Replies (1)
Momentum Health
Momentum Health's reply06 Feb 2015, 15:53
Official
Hello Maggie12345,


Thank you for your comment.

A consultant has already been in contact with you, in order to get the above query resolved.


Kind Regards
Debbie van der Haar