Membership Card

<p>I was robbbed a number of weeks ago. My membership card was ****** together with the rest of the contents of my wallet. I have called the toll free number and on two occassions requested a new membership card. each time i wastold it would take about a week and half to get my new card. My first call was four weeks ago and my second call was two weks ago. I have still received no card. Is this normal?</p> <p>DC Loubser. ID: ********** 0506</p>