Medical aid suspended whilst payment up to date

<p>Good day</p> <p><br />I contacted Momentum yesterday to establish why my medical aid is suspended, while I have made full payment in exactly the same way as the previous month. I was informed that my debit order bounced... I dont pay via debit order. <br /><br />I rep**** and attached my proof of payments only to have no reply.</p> <p> </p> <p>I am sitting with a sick child who needs urgent medical care and my medical aid just doesnt see the sense of urgency.</p> <p> </p> <p>This while they STILL have not sent me a medical aid card THREE MONTHS after I have joined. <br /><br />It is positively the worst medical aid to join. The second s**** in three months. <br /><br /></p>