LJ
Laura J

1 reviews | Active since Apr 2014

16 Jan 2017, 16:37

Just never responds to queries

<p>Ive been waiting for Lize to contact me since 11 am today, It is now 4 30 pm and still no Lize. Since my activation of my medical aid membership with momentum in January, I have sent 2 queries with no responce, the first regarding my debit order, the second was about not receiving my medical aid card. I have moved since November and updated my address, and no response to this either! If you cannot help me about a card how are you going to help me with more serious problems! Honestly on the verge of cancelling my membership and asking for a refund!!!!!</p>

0
Replies (2)
Momentum Health
Momentum Health's reply17 Jan 2017, 07:32
Official

One of our consultants will contact you shortly to discuss your enquiry.

Kind Regards

Janet Behari

Momentum Health
Momentum Health's reply17 Jan 2017, 09:14
Official

As discussed, your enquiry has been resolved.

Kind Regards

Janet Behari