HH
Hendrick H

1 reviews | Active since Jun 2016

25 Aug 2017, 13:54

It's my money, so its my problem

My wife went for a c section early last month, but I payed the gynaecologist in advance (two days before the scheduled operation). I submitted the claim the day after the operation and had a few problems with the actual invoice, but resubmitted one with more info on the 24th of last month. The 7th of this month I received a processing email saying they are going to pay the supplier, I immediately phoned them and said that it is incorrect and that they should pay me..no updated processing email, but obviously they payed the supplier and now they dont want to pay me and its my problem to sort out with the supplier

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Replies (3)
Momentum Health
Momentum Health's reply25 Aug 2017, 14:42
Official

Good day Mr Heyns

Thank your for bringing this enquiry to our attention. As discussed, i will await details from the doctors rooms . They will reopen on the 04/09/2017.

Kind regards

Jody Saunders

HH
Hendrick H's update25 Aug 2017, 14:45
Reviewer Update
Thank you Jody. They way you explained it makes perfect sense, if one your colleagues had explained it to me this way I would probably not have written this report.
Momentum Health
Momentum Health's reply04 Sept 2017, 10:02
Official

Good day Mr Heynes

As discussed i have been in contact with your service provider and await the full account from them. i will keep you updated via telephonic discussions and close of this query via this social media platform.

Kind regards

Jody Saunders