FR
Frans R

1 reviews | Active since Jul 2011

27 Jul 2025, 09:04

Installment

Good morning i want to ask if its possible to do my first deduction on the 1st of September ? It would be greatly appreciated my id number *** member no ***

Kind Regards

0
Replies (8)
FR
Frans R's update28 Jul 2025, 09:04
Reviewer Update
Now i'm being told the debit order cant be cancelled it will go through even though i sent several emails including logging on Momentums website the deduction on 1 August wont go through there won't be any funds anyway i havent used any benefits i'm still in a waiting period its non starter



FR
Frans R's update28 Jul 2025, 09:49
Reviewer Update
I have written several emails to momentum to several email addresses with auto reply receipt returns for requested cancellation requestss i haven't received any replies
FR
Frans R's update28 Jul 2025, 10:18
Reviewer Update
No reply from Momentum its not going to hrlp waiting till activation day there wont be funds i requested cancellation several times within the waiting period i havent used any benefits non starter
FR
Frans R's update28 Jul 2025, 10:21
Reviewer Update
The compliment should now be changed to a complaint
FR
Frans R's update28 Jul 2025, 11:28
Reviewer Update
I now have sent enough emails including a cancellation form to put on record i requested cancellation before the deduction date any deduction will go back unpaid
FR
Frans R's update28 Jul 2025, 13:50
Reviewer Update
And IM still waiting just Automatic replies
Momentum Health
Momentum Health's reply28 Jul 2025, 14:26
Official
Dear Frans Roodt

As discussed your contract will be terminated as requested.

Kind Regards
Debbie
FR
Frans R's update05 Aug 2025, 08:22
Reviewer Update
Although it was confirmed on Hello Peter that my medical aid was cancelled i received a letter stating the amount is outstandig a DOUBLE deductionn will be done i have emails stating the medical aid is cancelled BUT a double deduction will be done Since when is deductions done for cancelled accounts when its confirmed by Momentum themselves