LV
Lizel V

1 reviews | Active since Jun 2010

11 Sept 2017, 11:43

Ingwe ,

i already send 4 in the past 4 weeks... member@momentum doesnt answer any emails, please closed that department- useless... my problem, Momentum told me on an email what they need to change my premium. I am not working anymore and would like to continue with them, "proof from her ex Employer that her services have been terminated,· an affidavit confirming that she is unemployed and does not earn an income from any source."' Everything was submitted, but Momentum refuse to change my premium!!! they say i must now change my affidaved to state i dont have 3 months bankstatements, or also send them 3 months bankstatements...( id id send bankstatements but not 3 months, because the did not ask for it on their email!! they are *****, and they go back on their word.. i am now living 72 km from the nearest bank or police station, who is going to pay petrol to go back to the bank or police station to rectify THEIR problem, i have done what they ask, i have their email , proving what they ask i must send, which we did!!!! momentum sort it out, you have what you requisted on your email to me.

0
Replies (2)
Momentum Health
Momentum Health's reply11 Sept 2017, 11:47
Official
One of our consultants will contact you to discuss your enquiry Regards Janet
LV
Lizel V's update11 Sept 2017, 14:54
Reviewer Update
Thank you Janet for handeling this personally and sorted everthing out, you are a star!!