Incorrect information

I often hear people saying that momentum doesn`t provide proper full information on the cover you taking.I have just called the authorization centre and i was told that if i only get treated in casuality(hospital) i will be liable for the amount unless i get admitted.<br> <br> Now my question is what is the use of the cover(custom) i mean if i get an emergency an the doctor says its nothing serious and he discharge me same day,Why do i have to be liable? because i was seen at the hospital by a doctor.<br> <br> I mean if only want hospital cover i can contact clientele to give me the cover.Why do you guys have to lie to people saying when you go to the hospital you will not be liable for any amount unless if it is a planned visit whereby you will only pay R 1000.<br> <br> i am still on the new month but i am already tired of your stories,everytime you here new stories.Last time i was advised to go do a health assessment and i will get 80% percent discount and i took effort to book and later on i am told to do fitness test which i have too book again,all of this is an incorrect information.And i would like to warn you if you continue doing this you will lose customer mark my words.<br> <br> I need an explanation.