NA
Natasha A

1 reviews | Active since Oct 2014

24 Mar 2015, 15:36

Inadequate Cover

It appalls me that because I cannot afford to be on a higher plan I cannot enjoy the full service of medical aid. I found out I was pregnant and was not sure how far along I was, I called for authorization for a specialist and when I went for my first scan I registered thereafter but the 4 consults I get on Ingwe option was taken from the specialist visit. Some consultants do not even understand the product and I am left to feel like I am ******** yet I do not deal with this on a daily basis. To top it off there is not one specialist in my area that is registered on the network so I was declined for routine blood tests that are vital during pregnancy, needless to say you only get 4 visits paid for and 2 scans because you cannot afford to pay more. <br> I have never been so disappointed with a service in my life! I guess this is the country we live in, poor service for poor customers!

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Replies (1)
Momentum Health
Momentum Health's reply24 Mar 2015, 15:51
Official
Hello nvadonis,

One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind Regards
Taryn Olivier