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Robert C
1 reviews | Active since Mar 2009
15 Apr 2019, 13:34
If you are stupid enough to hold we will cut you off in anycase
Called into call centre to verify login details. 1st attempt 10 minutes on phone then get cut off. 2nd attempt on hold for 15 minutes then get cutoff. Not prepared to try for a third time. Chances are i will get cutoff again. Would suggest implementing a system that they call back when agent is available
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Replies (2)
Momentum Health's replyOfficial
15 Apr 2019, 15:42Thank you for bringing this to our attention.
A consultant will contact you in order to obtain the relevant details and assist in resolving our query.
Kind regards
Debbie van der Haar
A consultant will contact you in order to obtain the relevant details and assist in resolving our query.
Kind regards
Debbie van der Haar
Momentum Health's reply15 Apr 2019, 15:42
Official
Thank you for bringing this to our attention.
A consultant will contact you in order to obtain the relevant details and assist in resolving our query.
Kind regards
Debbie van der Haar
A consultant will contact you in order to obtain the relevant details and assist in resolving our query.
Kind regards
Debbie van der Haar
RC
Robert C's updateReviewer Update
15 Apr 2019, 15:56Tried a third time and login has been resolved
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Robert C's update15 Apr 2019, 15:56
Reviewer Update
Tried a third time and login has been resolved