LH
Lovell H

1 reviews | Active since Apr 2013

03 Feb 2015, 12:43

How many times must a person ask the same question

Please can you explain why I'm paying for Maternity Benefits from my Healthsaver account when I've been told several times I can claim for 2 pregnancy scans from my major medical benefit. <br> <br> I've called twice ref *** and *** and emailed several times to confirm the above yet my claim on the 19th of January was reimbursed to me from the healthsaver. I wouldn't have bothered claiming as these claims had already been paid. I only claimed as I was informed that I was entitled to 2 scans according to your maternity benefits. <br> <br> Please see confirmation below. <br> <br> Dear Miss Haupt<br> <br> <br> <br> Maternity<br> <br> <br> <br> There are two standard pregnancy scans included in the matenity benefit. This is paid for from your major medical benefit.<br> <br> <br> <br> The reference number for your enquiry is ***<br> <br> <br> <br> Should you have any further enquiries, please do not hesitate to contact us at [Email Removed] or call us on ***.<br> <br> We look forward to being of further service to you.<br> <br> <br> <br> Kind Regards<br> <br> Brian David<br> <br> Service Consultant<br> <br> Momentum Health Correspondence<br> <br> <br> 1-3 Canegate Road La Lucia Ridge 4019<br> [URL Removed]<br> <br> Description: Description: Description: Description: cid:***

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Replies (1)
Momentum Health
Momentum Health's reply03 Feb 2015, 13:03
Official
Hello LHaupt,

Thank you

We are currently investigating your query and will provide feedback to you.

Kind Regards

Roger Naidoo