Horrible turnaround time and cheeky responses from hello doctor

Worst medical insurer ever. It's no wonder the ratings are poor on HP. You wait forever to be called back by a hello doctor GP. You could be having a serious health roblem, but there's no urgency from hello doctor. After waiting since 4pm yesterday afternoon for call back, I was called only this morning at 7-am. Then only to be told they cannot provide a simple sick note, I need to get out of bed with my sick and sore body to go to a GP physically... and they were cheeky on the phone with me also. I'm forced to be on this medical plan by my employer, but this is utter BS. Hello doctor option is useless, you should just remove it from your services. Don't sign up for this, you get what you pay for, which is nothing.