KL
Kyle L

1 reviews | Active since Nov 2014

27 Oct 2016, 15:33

Horrible Service!

<p>I have been trying to reinstate my medial aid with Momentum Health after changing companies and transferring my medical into my own capcity.</p> <p> </p> <p>This has started in September and to date has still not been rectified. I have had back and forth email communication with varies staff memebers who all seem to pick up where the last agent has left off.</p> <p>The last communication sent was of when I would like my medical aid to start which I confirmed on the 01/10/2016 however upon calling the call centre today, I have been advised to my suprise that this is not the case and that infact I needed to submit another form to reinstate my medical aid.</p> <p>What a shambles this experience has been, now I know to never deal with Momentum ever again!</p> <p>Client lost to competitor due to *********** service</p> <p> </p>

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Replies (1)
Momentum Health
Momentum Health's reply28 Oct 2016, 12:43
Official

A consultant will contact you shortly.

Regards

Stacie