Horrible experience

I've been calling momentum health for me for the past 8 weeks and all I am getting is the run around, constantly asking for documents. I've sent everything they want and now they want a CD10 code and I've explained to them countless times that the radiology department said they don't have that. I guess this is what you get when it's time for them to pay back your money... Excuses!!!! Please cancel this product I don't want it anymore