Health Returns

I have sent the email below 4 times since the 23 February, to Momentum regarding Health Returns and still have not received a response, except for an email saying someone would contact me. So I am resorting to this avenue in the hope of receiving attention.

Sent: Friday, 23 February 2018 10:28 To: ********** ********** Subject: Health Saver " I made a call today reference number ********** 02. My complaint is that I received R450 Health Saver returns this month instead of the normal R500. The explanation is a result of a change whereby returns are now influenced by amount I pay monthly (a new factor). My Momentum and Multiply status has not changed at all. I pay more in monthly contributions this year but receive less for the same effort I make to remain healthy.

A further dissatisfaction is with the way Multiply is using the sale of other Momentum products (insurance etc.) to increase Health Returns rewards. It seems more about selling your products than encouraging a healthy lifestyle. "