Health Assessment

<p>To Whom It May Concern,</p> <p> </p> <p>I am not at all happy with the way Momentum are dealing with the following. </p> <p> </p> <p>We did our health assessment in Jan, we both received a green healthy heart score as we have for the last few years. We then decide to take out an additional policy and these test results are now used as the healthy heart score - THIS is not fair for various reasons; when we do our assessment we know that it should be done first thing in the morning for optimum results. The tests done on my husband were done in the evening after eating all day and coming home from work - of course his test results are going to differ slightly, but now we are suffering a amber score due to this. One would expect you to look at history and the time of day etc and take all this into consideration when changing ones score. I feel this is unacceptable and i would expect more from Momentum, you guys are streets ahead of your competitors and every situation should be dealt with as an individual and not a standard rule and we can't deviate from it - those are the responses i have received from management. </p>