Health 4 Me (Ocsacare) does not pay legitimate Claims

Momentum took over OCSA Care and it is now called Health 4 me. The Benefits include Blood Tests and X Rays obviously referred by a Doctor. They do not Pay the claims. They ignore communication from Service Providers and I am still battling to get claims paid from June. My question is WHY offer these benefits in Black and White is you have No Intention of Paying Them or even Communicating With Either the member or the service Provider as to WHY !!