SM
Siwe M

1 reviews | Active since Sept 2023

12 Sept 2023, 13:09

Health

This is one worst company I must say one needs to die before getting a authorisation. I mean we pay for it every month but getting an Auth is the worse I was sick couldn't even walk I stop to 3 agents first one said she was Nkosi when I called again requesting to speak to her no one knows her I than spoke to sanelisiwe Mchunu who then escalated to her team leader who didn't bother calling me back as they said he was in a meeting I then spoke to the 3rd consultant who later confirmed the was a Nkosi.

0
Replies (1)
Momentum Health
Momentum Health's reply13 Sept 2023, 15:13
Official
Dear Siwe Magwaza

Thank for bringing this matter to us, We will call you for your membership details to begin the investigation.

Kind Regards
Cerys