Great service overall

I have been consistently satisfied with the quality of Momentum's service. I have recommended them to anyone who will listen, and my friends who have joined based on my feedback have been happy with the service too. A few compliments:<br> <br> 1. The call centre is super efficient and the call always gets transferred to an operator before the message explaining that you have to hold has even finished. I've never been subjected to call centre music.<br> 2. Pre-authorisation for scans and hospital admissions are done exceptionally fast.<br> 3. The call centre staff are always friendly, courteous and helpful.<br> 4. I have never found them not to adhere exactly to the scheme rules as set out in the book. If you fami****ise yourself with the rules, you'll never have surprises.<br> 5. A wide range of medicines is covered on the chronic formulary.<br> 6. The administration of the chronic benefit w.r.t. consultations and meds are done seamlessly - you don't have to worry that they'll pay it from savings instead of chronic.<br> <br> There's more but it won't fit into the word count. Thank you Momentum for excellent service and looking after my health needs so well. I'll continue recommending you.