1 reviews | Active since Dec 2017
Great Customer service from Refiloe Lecheko
My companies financial adviser canceled my health saver account with no instruction to do so. My first call to the call center, the agent was so useless and unhelpful (forgot his name). He told me that my health saver balance is R0.00, i knew this was not true as i could see my balance on the app. The next day i called again and spoke to Refiloe Lecheko (Executive Service Specialist) who was the sweetest angel, she checked my account and could see that the health saver had been canceled and there was funds in the account. 1.2.3 ****!! She instructed and guided me to get my account active and process doctors claims that had been rejected due to the cancellation. This is one lady that takes pride in her work and customers. Momentum Health look after this gem of a lady.
Dear Gino
Refiloe is definitely a gem. We will pass your comments on to Refiloe.
Kind Regards
Janet Behari
Dear Gino
Refiloe is definitely a gem. We will pass your comments on to Refiloe.
Kind Regards
Janet Behari
