1 reviews | Active since Aug 2012
Going the Extra Mile - Thank you!
We have never had issues with claims. We have never had issues with authorisations. We have never had issues with service. In fact, after my daughter's last hospitalisation, and Momentum going out of their way to make sure she is looked after and receives the right care afterwards, I can only say thank you. I would also like to commend Momentum Health for the way they handle mental illness benefit, even on the most basic hospital plan, mental health is covered. Such a serious issue that so few medical aid schemes cover. To have this mental health benefit, on the most basic hospital plan, being able to get my daughter the help she needed - I would not have been able to afford all her psychiatrists appointments without it. it literally saved her life. And that is not an overstatement. Thank you for making Mental Health a priority and providing a benefit on your plans for that. Thank you for dropping her chronic meds off at my workplace monthly, and for approving that, when our plan did not provide for it. Hope all medical aids and GAP covers will follow suit. From the bottom of a mother's heart - THANK YOU!!
We are delighted to hear that `we were able to assist you in such a friendly, clear, and helpful manner. Your kind words and recognition mean a great deal.
At Momentum, we strive to provide excellent service, and it is always rewarding to know when our team members are making a positive difference.
Kind Regards
Cerys
We are delighted to hear that `we were able to assist you in such a friendly, clear, and helpful manner. Your kind words and recognition mean a great deal.
At Momentum, we strive to provide excellent service, and it is always rewarding to know when our team members are making a positive difference.
Kind Regards
Cerys
