1 reviews | Active since Feb 2017
Getting nowhere
<p>So we are in the second month of joining Momentum Health and it looks like no one knows what is going on in their IT department. I am still not able to view my online profile or log into my app on my phone, it is as if I dont have medical aid cover with them. So I phones Momentum Health, they said I must phone Multiply, Multiply sayd I must phone Momentum Support, Support say I must phone Client Services, and they say I must phone Momentum Health. Every call center agent I spoke to, says they will phone me back, and I am yet to receive a call.</p> <p> </p> <p>So after logging calls for about a month now. I still don't have any answers. </p> <p> </p> <p>I wouldn't recomend Momentum Health to anyone. This is the worst service I have had in all my life. </p>
Thank you for your comment.
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Jody Saunders
Thank you for your comment.
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Jody Saunders
I would just like to thank Jody for all the effort he put in to get my issue resolved. Jody was in connection with me the whole day until they resolved my query. I think each and every call centre agent can learn from you.
Thank you so much.
I would just like to thank Jody for all the effort he put in to get my issue resolved. Jody was in connection with me the whole day until they resolved my query. I think each and every call centre agent can learn from you.
Thank you so much.
