FURIOUS AND DISGUSTED AT SERVICE

We have a medical aid cover with Momentum health, i am disgusted at their behaviour for the past 3 months. In January 2019 an amount of R 3758 was debited compared to our normal premium of R1456 monthly. We called the consultant who assisted us in getting this policy his name is ASAD KHAN and he advised us that we should REVERSE the funds and he will get the policy sorted out and he will contact us to get salary advise so they can debit the correct amount and TO DATE WE HAVE NOT RECEIVED A RESPONSE AND NOTHING HAS BEEN DONE ON THE ACCOUNT. TODAY!!!! AN AMOUNT OF R7516 HAS BEEN DEBITED OFF MY ACCOUNT. I WANT THIS SORTED OUT OR THIS IS GOING VIRAL. ASAD KHAN NEEDS TO SORT THIS OUT. CONTACT NUMBER: ********** 704- POLICY HOLDER OR ALTERNATE ********** 674

I have gone through a month of no cover with a promise to be called back but no one responds or take calls. is this what Momentum Health is All about??????