KS
Kevin S

1 reviews | Active since Apr 2021

22 Nov 2021, 08:38

Frustration!!!!

Frustration!!! How hard is it to change banking details? To get a medical aid company to debit your account for the monthly premiums? I have send emails, made phone calls, to no satisfaction. Wife's banking account was debited, and I was told that they don't have her banking details.........I will await in bated breath......

0
Replies (3)
Momentum Health
Momentum Health's reply22 Nov 2021, 09:46
Official
Dear Mr Sookoo

Thank you for bringing this matter to our attention. Kindly note we have attempted to call the number provided and there is no answer. 

Please provide a convenient time to call you back. 

Kind Regards 
Nosipho 
KS
Kevin S's update22 Nov 2021, 13:38
Reviewer Update
Hello Momentum Health
Thank you for resolving my frustration, much appreciated.
Happy client

Thank you Nosipho
Momentum Health
Momentum Health's reply25 Nov 2021, 13:42
Official
Hi Mr Sookoo

It was a pleasure assisting you. Going forward the correct account will be billed. 

Thank you
Nosipho Ndlovu