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Sinah M
1 reviews | Active since Apr 2015
04 Jun 2020, 14:15
False adverti*****t and bad client service
Momentum Health4me rejected my claim from spec savers, claiming that they didn't get a motivational letter from spec savers, i called them yesterday, had spec savers send them the letter they requested, and an invoice, i just received an automated email reply, no 1 even bothered to call me or email back, i called today for follow up, spoke to a lady, i didn't get her name, she told me she wanted to transfer my call to another department, i told her that i didn't have enough airtime and requested to be called back, she just hung up on me. Ref ***
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Sinah M's updateReviewer Update
04 Jun 2020, 14:56I can't beleive this people, they imediately send an email after my review giving lame reasons why my claim was rejected, it's no longer because they didn't get a letter from spec savers, now it's because i am not half blind, when tjey advertise their products they are selling lies to clients, saying you qualify for this benefits, and when you claim you no longer qualify, now it's another story, Momentum Health is a bunch of **********, they advertise falsley just to get people to join them, and when it's time to pay, they give you a run around.
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Sinah M's update04 Jun 2020, 14:56
Reviewer Update
I can't beleive this people, they imediately send an email after my review giving lame reasons why my claim was rejected, it's no longer because they didn't get a letter from spec savers, now it's because i am not half blind, when tjey advertise their products they are selling lies to clients, saying you qualify for this benefits, and when you claim you no longer qualify, now it's another story, Momentum Health is a bunch of **********, they advertise falsley just to get people to join them, and when it's time to pay, they give you a run around.
Momentum Health's replyOfficial
04 Jun 2020, 15:54Dear Sinah
Thank you for bring this to our attention. We are currently investigating your query and will provide feedback to you.
Kind regards
Roger Naidoo
Momentum Health's reply04 Jun 2020, 15:54
Official
Dear Sinah
Thank you for bring this to our attention. We are currently investigating your query and will provide feedback to you.
Kind regards
Roger Naidoo