FAILURE TO FOLLOW MY INSTRUCTIONS MY HEALTHSAVER BENEFIT HAS VANISHED

<p>I advised Momentum in November 2016 that I would be transferring membership to my personal capacity. The continuation form was duly completed (including Section 7). They only did HALF the job as it is almost 5 months down the line and I'm being advised that my funds are depleted as they didn't bother to continue with my healthsaver option.<br /><br />It's even more frustrating that on the statement dated 01/12/16 my healthsaver balance is R8,981.20 SO WHAT HAS HAPPENED TO THIS MONEY???????</p> <p> </p> <p>This continued frustration is leaving me no option but to change to a different medical scheme as Momentum Health as a Group is a VERY POOR reflection on what you expect from your Medical Scheme.</p> <p> </p> <p>Maybe if they had to keep everything under ONE umbrella instead of splitting the Subs, Multily & Healthsaver into three would prevent this problem.</p> <p> </p> <p>I'm having to pay Dr's bills from my own pocket due to Momentum Health's incompetence and all I keep getting back is "we are looking into the matter" - I've been hearing the same NONSENSE for the last TWO WEEKS.</p>