Efficient, willing and helpful service consultant

This is a big shout to Mbalekelwa Mkwa**** (service consultant). You have made my day - your helpfulness and willingness to resolve my request was outstanding service. You went the extra mile to call my son to verify info while you had me holding on the other line. You spoke clearly and was super efficient with sending me the confirmation via email.

Thank you so much.

Zainub Sydney