Double standards

My medical aid premium refund took over a month to be completed. This is completely unacceptable as this is double standards, if a premium is due Momentum will suspend your account until the payment is done however when money is owed to you they don't care. Yet again this organisation feels it can treat people as they please. I hope people will take note of this and look for better alternatives for Medical aid, Insurance or Investments. I am a former employee so I can confirm from personal experience how unprofessional and devious this organisation is...I don't require a call back from Momentum, the purpose of this write up is to inform the public to stay away.