MB
Mmoni B
1 reviews | Active since Mar 2015
02 Mar 2016, 15:10
Double Billed After Termination of Contract
I've terminated my medical aid with momentum two weeks ago with a request for a refund. which momentum confirmed, today my account was debited with an excessively large amount 2 X what I usually pay!!?? which I do not understand??. I've sent emails requesting an explanation ,but still no feedback. Is this what I get for terminating my contract with momentum??
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Momentum Health's replyOfficial
02 Mar 2016, 15:33Hello Mmoni@21,
Thank you for your comment.
We are currently investigating your query and will keep you updated until resolution.
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar
Thank you for your comment.
We are currently investigating your query and will keep you updated until resolution.
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar
Momentum Health's reply02 Mar 2016, 15:33
Official
Hello Mmoni@21,
Thank you for your comment.
We are currently investigating your query and will keep you updated until resolution.
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar
Thank you for your comment.
We are currently investigating your query and will keep you updated until resolution.
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar