KC
Karesha C

1 reviews | Active since Feb 2022

11 Jul 2024, 16:03

Dont fall prey to momentums lie about caring for their clients health all they care about is your money

I am absolutely disgusted and appalled by how this medical insurance handles situations.

I have a child under the age of two who had a medical emergency on the 17 June and needs to go back to hospital as there are persisting systems caused by the fall.

The people at Momentum are trained to trick you into agreeing to incorrect information so that your claim or request for medical attention can be declined. They tried to twist the truth with the hopes we would not notice, we make payments monthly to ensure the safety of ourselves and our loved ones and companies like Momentum will gladly take from you and not be assisted when there is a medical problem.

I have been waiting for 24 hrs with my under 2-year-old who needs medical assistance and we are hearing 20 different stories from Momentum as they are desperately trying to find a loophole to avoid assisting us with medical cover and paying out,

legal action will be taken against momentum

0
Replies (1)
Momentum Health
Momentum Health's reply12 Jul 2024, 12:55
Official
Dear Karesha Chetty

Attempts to contact you telephonically proved unsuccessful as we reached your voicemail.

Kindly provide an alternate contact number.

Regards
Debbie