MS
Melanie S
1 reviews | Active since Apr 2021
28 Apr 2021, 13:25
Don't bother trying to get an authorisation from Momentum Health
I've made 9 calls today to get an authorisation number for a procedure for my daughter that is supposed to happen tomorrow. The staff are so unwilling to assist, don't use their initiative and seem so ***********. What are we paying for?
Helpful (0)
Replies (2)0
Replies (2)
Momentum Health's replyOfficial
28 Apr 2021, 13:54Dear Melanie Steynberg
Thank you
I am investigating your case and will contact you shortly.
Thank you
I am investigating your case and will contact you shortly.
Kind regards
Roger Naidoo
Momentum Health's reply28 Apr 2021, 13:54
Official
Dear Melanie Steynberg
Thank you
I am investigating your case and will contact you shortly.
Thank you
I am investigating your case and will contact you shortly.
Kind regards
Roger Naidoo
MS
Melanie S's updateReviewer Update
28 Apr 2021, 14:13Good day Roger,
Thank you for your kind assistance. I received a call from Debbie who has assured me that the issue will be resolved. I'm grateful that Momentum reached out and that my matter has been taken seriously.
Thank you for your kind assistance. I received a call from Debbie who has assured me that the issue will be resolved. I'm grateful that Momentum reached out and that my matter has been taken seriously.
MS
Melanie S's update28 Apr 2021, 14:13
Reviewer Update
Good day Roger,
Thank you for your kind assistance. I received a call from Debbie who has assured me that the issue will be resolved. I'm grateful that Momentum reached out and that my matter has been taken seriously.
Thank you for your kind assistance. I received a call from Debbie who has assured me that the issue will be resolved. I'm grateful that Momentum reached out and that my matter has been taken seriously.